I received my parcel, but part of my order is missing. What can I do?

We are really sorry to hear that! All our orders are packed by hand and unfortunately, packing errors can occasionally occur. It is also possible that a parcel may get damaged in transit. If your parcel is incomplete, please contact our Customer Service. In order to avoid any further delay and allow us to investigate the issue, we kindly ask you to send us a picture of the contents of the parcel you received, as well as a picture of the packaging.