return & refund

Revocation

• Where can I find a return label?
• What is your returns policy?
• Who bears the return costs?

Contact

• How do I contact Customer Service?

Complains

• My myHummy mascot is defective. What can I do?
• My sound device doesn't work anymore. What can I do?
• I have not received my refund. What can I do?
• I received my parcel, but part of my order is missing. What can I do?

Item replacement

• In case of faulty products: will I receive my replacement item before I have to send the one I have back?
• Is an exchange possible?

Warranty

• How long is the Guarantee?
• Is there a warranty on the products?