Is a subsequent change of the delivery address possible?

A change of the delivery address is generally possible, as long as your order has not been sent yet.

Regarding this, you can contact us via phone, Live-Chat or email,

Please note, that this adjustment is not possible for an order paid via PayPal, due to PayPal’s Buyer Protection Policy.

In this case, we have to cancel the initial order and ask you to place your order with the correct delivery address.  

If your order has already left our warehouse, an adjustment of the delivery address is only possible by contacting the parcel service provider. Please contact therefore the parcel company directly.